FAQ – Ohara-Wear

FAQ – OharaW

Welcome to our Frequently Asked Questions! Here you’ll find answers to the most common questions about our products and services.

🔹 PRODUCTS

1. What makes the ShapeMe bodysuit unique?
ShapeMe is made with a soft, breathable, and stretchy fabric (nylon + spandex). It sculpts your waist, slims your figure, and stays invisible under clothes, while providing all-day comfort.

2. Is it comfortable to wear every day?
Yes! Unlike many traditional shapewear pieces, our bodysuit is designed to be worn for several hours without discomfort or restriction.

3. How do I choose my size?
We recommend checking our size guide available on the product page. If you are between two sizes, choose the larger size for more comfort.

🔹 SHIPPING & DELIVERY

4. What are the delivery times?

  • France: 5 to 10 business days

  • Europe: 7 to 12 business days

  • International: 10 to 20 business days

5. Is shipping free?
Yes, for orders over €40. For smaller orders, shipping fees will be displayed at checkout.

6. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number to follow your parcel in real time.

🔹 RETURNS & REFUNDS

7. Can I return an item if it doesn’t fit?
Yes. You have 14 days after receipt to return your order if it doesn’t meet your expectations (item unworn and in its original packaging).

8. How do I make a return?
Simply contact us at support@oharaw.com. Our team will guide you to return the product and obtain a refund or exchange.

9. Are return shipping costs my responsibility?
Yes, unless the item is defective or there was an error on our part.

🔹 BRAND & TRUST

10. Are your products high-quality?
Absolutely. We select premium materials, tested for durability, comfort, and shaping effectiveness.

11. Why choose OharaW?
Because we believe every woman deserves to feel beautiful and confident. Our products combine elegance, comfort, and effectiveness to reveal your best silhouette.

12. How can I contact you?
By email at support@oharaw.com, we respond within 24 to 48 business hours.